Local News

Dec 4, 2009 12:28 PM by Emily Kiefer

211 Hotline going silent in San Luis Obispo County

San Luis Obispo's 211 Hotline will be closed at the end of the year. As of December 31, the hotline will no longer be in service.

It's designed to handle calls for help and information that are not life-threatening emergencies. The hotline was first started as an alternative to 911.

The board that runs the hotline was forced to close the service because of a lack of funds. 211 Hotline had hoped to partner with a local agency to reduce some costs while continuing to provide free and confidential information and crisis support services to County residents on a 24/7 basis. However, that partnership was not able to go through.

Discussions are underway to move crisis and support calls to another agency. If funding is found, the board says 211 Hotline services may return under the umbrella of another agency.


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