Dec 8, 2009 7:16 PM
A Boston subway attendant is out of a job and a train operator has been suspended because of the actions they took when a woman's purse got stuck in the door of a train.
Surveillance video shows the woman desperately trying to free her purse from the doors of a Massachusetts Bay Transportation Authority train at South Station on November 6, but as she struggled the train attendant gave the 'All Clear' signal.
She tried to hold on to her bag, running along side her train, but was forced to let go when the momentum slammed her into a wall.
The victim and her brother are seen banging on the train trying to get the doors to open.
She was taken to the hospital with a bloody nose and a contusion on her head.
The MBTA fired the attendant.
The operator was suspended for ten days.
"The behavior of the train crew in this incident was inexcusable, and won't be tolerated. While fortunate that the customer was not seriously injured, the incident still concerned me greatly. By taking this swift and decisive disciplinary action, we make it abundantly clear that customer safety is paramount at the MBTA," said William Mitchell, acting MBTA general manager in a statement.
Some said the woman should have let go of her bag, but others said if they were put in the same position they would have done anything they could to hold on to their bag.
"I wouldn't want to let go of my purse either, especially if it was pay day," said Antoinette Wells, a passenger.
The victim has hired an attorney and is considering legal action.
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