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Pampered pets: A booming service industry

Posted at 9:00 PM, Apr 01, 2019

The pet care industry is booming, thanks in part to technology.

Harley Lewter is an on-demand dog walker with the online service Wag!

“When anyone sees they might not be able to get home for lunch or get home late from work in the day, they go on the app and request a walk, and I pick them up throughout the day,” she explains.

Wag!, like similar services Rover and Fetch, have become the Uber of pet-sitting services.

“Our sitters are carefully vetted,” says Wag! CEO Hillary Schneider. “We carefully test them on knowledge of dogs and safety. We do background checks.”

While much of the industry is still focused on traditional services like grooming, retailers are getting creative by offering places for pets and owners to unwind.

Among them is the Lucky Dog Bark and Brew.

“People who bring their dog here probably love their dog more than they love their spouse,” laughs owner Randy Waugh. “They get to see their dog happy, they get to see their dog tired and they can have a beer at the same time.”

And most services don’t just focus on dogs, but offer care for all four-legged and feathered friends.