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San Luis Obispo patients turn to video conferencing to connect with physicians for appointments

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Posted at 9:32 PM, Apr 11, 2020

Some primary care doctors are using video conference apps like Zoom or FaceTime to meet with their patients in order to limit their and their patient's exposure to COVID-19.

Dr. Steven Goodman of Dignity Health said the process is much more efficient than some patients may think.

“For example if one of my patients has had a blood test and it indicates that they have a high cholesterol, we can defiantly go ahead and prescribe that without seeing them in person,” said Dr. Goodman.

San Luis Obispo residents Leah and Joel Fogelson said they recent had a virtual visit with their doctor and they were pleasantly surprised.

Joe had a rash that needed to be checked, but was able to email photos of it to his doctor beforehand.

“He called us and we had a zoom conference and made a diagnosis and sent a prescription right to the drug store," said Leah of Joel's process.

Joel also met with a dermatologist via Zoom who provided another prescription.

“What everybody offered worked and Joel is no longer itching or in pain,” said Mrs. Fogelson

The couple said they are thankful technology is allowing them to remain at home while still getting the proper medical attention.

Dr. Goodman said patients can continue to come in for the pre-scheduled visits if they'd like, but do have a chance to reschedule them to a digital visit as well.

“Whether it’s just a tele-visit or a phone call, in this time of crisis, we healthcare providers and physicians need to be leaders in the community,” said Dr. Goodman.