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We're Open: Rib Line Barbecue staff transition to delivery service to meet customer need

Posted at 8:08 AM, Apr 13, 2020
and last updated 2020-04-13 11:08:23-04

The Rib Line BBQ is making changes to stay open and continue serving its customers.

The restaurant already had free delivery before the pandemic and they continue to offer that service. But changes have been made to the restaurant's food prep. All employees now wear masks and gloves to ensure proper safety and sanitation.

According to owner and chef Brian Appiano, the restaurant has had to significantly cut back on staffing. But in an effort to keep as many employees as possible, many staff members have transitioned from working on the dining floor to delivering meals by car.

Appiano wants to ensure his food and service holds the same standards, despite the changes being made to the business.

"I care about the quality. And it comes from the quality of our employees," Appiano said.

Appiano said they are here for the customers and are doing what they can to give back to the community that continues to support them. In the past several weeks, they have given out over 100 meals to local individuals and seniors in need.

Customers are being asked to order online on the restaurant's website to minimize cash transactions. The Rib Line BBQ is also offering a meal subscription service.

The restaurant has three locations across the Central Coast, with two spots in San Luis Obispo and one in Grover Beach.

The Rib Line BBQ has won multiple awards for its barbecuing. It has also been featured on the Travel Channel.