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Verizon cell phone users may have problems connecting to 911 in Santa Maria

Posted at 6:46 PM, Jul 31, 2018
and last updated 2018-07-31 21:46:18-04

The City of Santa Maria reports that some Verizon Wireless cell phone users are intermittently unable to reach emergency dispatch services in Santa Maria and may be receiving an error message. 

Santa Maria residents using their Verizon Wireless cell phones who experience an emergency are asked to first dial 911. However, if they get an error message, the city encourages them to use this alternate emergency number: (805) 925-2631 to be connected to the city’s emergency dispatch center at the Santa Maria Police Department.

Verizon is reportedly working to resolve these connectivity problems with its network.