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'Unprecedented' mail volume delays Christmas gifts

What you can do as mail delivery delays worsen across the US
Posted at 3:56 PM, Dec 25, 2020
and last updated 2020-12-25 18:56:29-05

SAN RAMON, Calif. (AP) - Some Christmas gift-givers discovered their presents didn't arrive in time for the holiday despite ordering weeks ahead.

The U.S. Postal Service says it faces "unprecedented volume increases and limited employee availability due to the impacts of COVID-19."

A 21-year-old man from Grand Rapids, Michigan, had to tell his father that an online order he placed November 30th for a collector's model diecast of a NASCAR racing car would have to wait.

An Ann Arbor, Michigan, woman who ordered Christmas ornaments online November 17th found out it wasn't enough time.